Gibbys online chat service is available to communicate with a live chat attendant to ask questions that get forwarded to the appropriate person at Gibbys to be able to respond. This service is available 7 days a week. The online chat attendant will ask you what your questions are, ask for either a phone number or email address where you can be contacted and then forward that information to the appropriate person at Gibbys that can answer your questions. Our goal for responses is generally within 24 hours and most times within a few hours. Due to the varied nature of questions, from technical questions, to ordering and service questions the online chat attendant cannot answer your question, they only gather the information and pass on to Gibbys to respond. This service can help answer most questions within a timely manner. Alternatively, you can call the store directly at 1 866 696 7189 during regular store hours listed below.
Eastern Standard Time
| Saturday | 10a.m.–6p.m. |
| Sunday | 11a.m.–5p.m. |
| Monday | 10a.m.–7p.m. |
| Tuesday | 10a.m.–7p.m. |
| Wednesday | 10a.m.–7p.m. |
| Thursday | 10a.m.–7p.m. |
| Friday | 10a.m.–7p.m |
