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Extended Service Plans


Along with the wording of the manufacturer’s warranty, the following conditions apply:

  1. This plan covers normal wear and tear but does not cover physical abuse, water damage, foreign objects found inside the covered item or image retention on TV’s
  2. This plan provides carry-in service except where in-home service is provided during the manufacturer’s warranty period
  3. Preventative maintenance is not included
  4. Remote controls are not included under this plan
  5. This plan does not replicate any over-the-counter exchange provided during the original manufacturer’s coverage
  6. This plan owner releases 1156425 Ontario Inc. (Gibbys Electronic Supermarket) from all liability due to damage to the unit or injury to any person that is not due to the fault or negligence of 1156425 Ontario Inc.
  7. The plan owner further understands that 1156425 Ontario Inc. is not responsible for any consequential damages or losses due to the downtime of the covered unit or their ability to facilitate necessary repairs
  8. Accessories, batteries, antennas, speakers, cables or any add-on devices are not covered
  9. This contract does not cover service or parts required as the result of misuse, accident, lightning damage, power surge damage, external fire, vandalism, antenna, cable or satellite system problems and interference from external sources or set up necessitated due to relocation. If no defect is found or the repairs are denied by Gibbys, the plan owner is responsible for all costs incurred
  10. Replacement of a product covered under an extended service plan that is uneconomical to repair is at the sole discretion of 1156425 Ontario Inc. An attempt will be made to replace with, ‘like-kind and quality’ not original cost or model of the product that the customer had purchased at 1156425 Ontario Inc. and at its sole discretion
  11. Original bill of sale is necessary for Gibbys to provide service of a product in the extended service plan period
  12. Firmware updates and issues with Software are not covered under this plan
  13. Items used for commercial or industrial applications are not covered
  14. Projection and projector Bulbs, turntable styli, are not covered under this plan
  15. Set-up, delivery, installation and/or adjustments are not covered
  16. Removal and re-installation of car audio products installed by 1156425 Ontario Inc. is covered during the term of this plan if installed by Gibbys>
  17. If no defect is found or the repairs are denied by 1156425 Ontario Inc., the plan owner is responsible for all costs incurred
  18. If the covered item is replaced under this plan and all of 1156425 Ontario Inc. obligations are fulfilled and the plan is completed and will not be transferred to the replacement unit
  19. Replacements provided under the plan will be based on like-kind and quality, not original cost or model. If same technology or size is unavailable or cost prohibitive, 1156425 Ontario Inc. determined market value will be provided to the customer
  20. 1156425 Ontario Inc. cannot be held responsible should parts become discontinued and if this is the case, the sole remedy will be to refund the original fee paid for this coverage
  21. 1156425 Ontario Inc. will endeavor to arrange to repair items in a timely manner, 1156425 Ontario Inc. will not replicate any performance timetables outlined in a manufacturer’s warranty but will replace an item that is awaiting repair at the Service Centre for more than 59 days provided the original manufacturer is still in operation
  22. In-home service provided under this plan will mirror manufacturer’s coverage and will be provided within 60 km of the authorized service center place of business, customers are responsible to pay any travel costs or product shipping costs above 60 km (Round Trip)
  23. The extended service plan must be purchased at same time as the covered item(s)
  24. This coverage mirrors the specific manufacturer’s warranty terms and conditions unless specified above
  25. This coverage is not available on discontinued or used equipment, if purchased on such, 1156425 Ontario Inc.’s sole responsibility and liability will be to refund the original purchase price of the plan. “B–Stock” items purchased from Gibbys can be covered
  26. Loss of this certificate does not result in loss of coverage
  27. This coverage is non- transferable to subsequent equipment owners
  28. If there are NO claims during the term of this coverage, you will be eligible for a rebate of the original plan purchase price as an in-store credit from the original location. The rebate is valid for up to 50% of the customer’s future purchase based on regular price.
  29. If the unit is replaced 1156425 Ontario Inc. has the option of taking the original unit or leaving with the customer.
  30. Coverage dates are based on original invoice dates. All service plan terms include the original manufacturer’s warranty
  31. Invoices with packaged extended service plans that include Video and Audio products will have maximum coverage of 48 month term depending on the selected coverage for the video product

 

Please see in-store for details



Rebate Eligibility

  1. Only an expired plan without a claim or usage is eligible for the rebate application
  2. Application for the rebate must be received with a copy of the original invoice and a signed copy of the extended ‘Don’t use it don’t lose it’ terms and conditions form by 1156425 Ontario Inc. head office, no later than 30 days after the plan has expired. This document is not an invoice
  3. 1156425 Ontario Inc., its stores, and departments accept no responsibility for loss or delay of the rebate application
  4. Please allow up to thirty (30) days to process the rebate.
  5. The rebate is valid for up to 50% of the customer’s future purchase based on regular price.
  6. The rebate must be redeemed within ninety (90) days from the date of issue
  7. Rebates are for merchandise only and have no cash value. No gift cards eligible

 

If all of the above apply to you then fill out the rebate form and send to:

451 Eastchester Ave E, St. Catharines, ON L2M 6S2


 

Gibbys Extended Service Plans

 

Gibbys Electronic Supermarket Extended Service Plan (Don’t Use It…Don’t Lose It) is exclusively designed to provide our customers with years of “worry-free” ownership. Plus, if at the end of the warranty term you have not used the coverage for a product repair or replacement, you will be eligible for a 100% rebate as a store credit which can be used towards a future purchase at Gibbys.

 

Q: Is the Gibbys Extended Service Plan valid across Canada?

A: Yes! Your coverage goes with you wherever you move to in Canada.

 

Q: What is Covered?

  1. This Warranty covers repair or replacement including parts and labour with NO deductible
  2. The coverage mirrors the specific manufacturer’s warranty terms and conditions unless specified otherwise
  3. Normal wear and tear is covered. Physical abuse, water damage, foreign objects found inside the covered item or image retention on TV’s is not covered
  4. In-home service provided under this plan will mirror manufacturer’s coverage and will be provided within 60 km of the factory authorized service centre
  5. Cost to remove and re-install covered car audio products if installed by Gibbys
  6. Replacement of a product covered under the Extended Service Plan if it is cost prohibitive to repair. At the sole discretion of 1156425 Ontario Inc.

 

Q: Don’t Use It…Don’t Lose It

A: If there are NO claims during the term of this Extended Service Plan, you will be eligible for a rebate for the amount of the original Extended Service Plan purchase price (Less taxes). This rebate can be used as a credit at Gibbys Electronic Supermarket (In-store, or online) and is valid for up to 50% of future purchases based on the current regular price of the product.

 

Q: How do I claim the “Don’t Use It…Don’t Lose It” Rebate?

A: If the Extended Service Plan Term has expired AND there have been no claims against the Extended Service Plan, your purchase qualifies for the “Don’t Use It…Don’t Lose It” rebate.

  1. Fill out the rebate form and send it to: Gibbys Electronic Supermarket 451 Eastchester Ave E, St. Catharines, ON L2M 6S2
  2. Application for the rebate must be received with a copy of the original invoice for the product purchase and a signed copy of the extended ‘Don’t use it don’t lose it’ terms and conditions form by Gibbys Electronic Supermarket head office, no later than 30 days after the plan has expired
  3. Please allow up to thirty (30) days to process the rebate
  4. Rebates are for merchandise only and have no cash value. No gift cards eligible
  5. The rebate is valid for up to 50% of the customer’s future purchase based on regular price
  6. The rebate must be redeemed within ninety (90) days from the date of issue
  7. 1156425 Ontario Inc., its stores, and departments accept no responsibility for loss or delay of the rebate application

 

Q: What’s Not Covered?

  1. Preventative maintenance
  2. Remote control devices
  3. Accessories, batteries, antennas, speakers, cables or any add-on devices
  4. Projection and projector bulbs
  5. Turntable styli
  6. Set-up, delivery, installation and/or adjustments
  7. Firmware updates and issues with software
  8. This plan does not replicate any over-the-counter exchange provided during the original manufacturer’s coverage
  9. Service or parts required as the result of misuse, accident, lightning damage, power surge damage, external fire, vandalism, antenna, cable or satellite system problems and interference from external sources or set up necessitated due to relocation
  10. Items used for commercial or industrial applications

 

Gibbys Electronic Supermarket Extended Service Plan Terms and Conditions

  1. The Gibbys Extended Service Plan must be purchased at same time as the covered item(s)
  2. This coverage is not available on discontinued or used equipment, if purchased on such, Gibbys Electronic Supermarkets sole responsibility and liability will be to refund the original purchase price of the plan
  3. “B-Stock” items purchased from Gibbys can be covered by the Gibbys Extended Service Plan
  4. Coverage dates are based on original invoice dates. All Extended Service Plans terms include the original manufacturer’s warranty
  5. Original bill of sale is necessary for Gibbys to provide service of a product in the Gibbys Extended Service Plan period
  6. Gibbys Electronic Supermarket will endeavour to arrange to repair items in a timely manner, Gibbys Electronic Supermarket will not replicate any performance timetables outlined in a manufacturer’s warranty but will replace an item that is awaiting repair at the Service Centre for more than 59 days provided the original manufacturer is still in operation
  7. If no defect is found or the repairs are denied by Gibbys, the plan owner is responsible for all costs incurred
  8. If the covered item is replaced under this plan and all of Gibbys Electronic Supermarket obligations are fulfilled the plan will be expired and will not be transferred to the replacement unit
  9. The plan owner releases Gibbys Electronic Supermarket from all liability due to damage to the product or injury to any person that is not due to the fault or negligence of Gibbys Electronic Supermarket
  10. The plan owner further understands that Gibbys Electronic Supermarket is not responsible for any consequential damages or losses due to the downtime of the covered unit or their ability to facilitate necessary repairs
  11. If the unit is replaced, Gibbys Electronic Supermarket has the option of taking the original unit or leaving it with the customer
  12. Invoices with packaged extended service plans that include video and audio products will have maximum coverage of a 48 month term depending on the selected coverage for the video product
  13. Replacements provided under the plan will be based on like-kind and quality, not original cost or model. If same technology or size is unavailable or cost prohibitive, Gibbys Electronic Supermarket determined market value will be provided to the customer
  14. Gibbys Electronic Supermarket cannot be held responsible should parts become discontinued and if this is the case, the sole remedy will be to refund the original fee paid for this coverage

 

How do I get help to claim the Rebate?

Easy, just give us a call toll free; we’ll always be happy to help!

 

Gibbys Electronic Supermarket Liability under the Gibbys Extended Service Plan

Liability to Gibbys Electronic Supermarket is strictly limited to the obligation detailed on the Gibbys Extended Service Plan document. Please read all of the coverages and terms and conditions of the Gibbys Electronic Supermarket Extended Service Plan carefully.

 

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