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Special Orders

Special Orders

Some products on our website are listed as “Special Order”. These are items that we do not normally stock but we’re happy to order for you. When you place your order on our website, we will, in turn, order the product from the manufacturer. When your “Special Order” arrives from the manufacturer, we will ship it to you as soon as possible.

Please Note:

Delivery estimates are approximations. You will be charged as soon as the order is placed. Orders billed to PayPal, Visa, American Express, Master Card or Discover will be charged immediately upon checkout.

“Special Order” products are:

  1. Final sale
  2. Non-returnable
  3. Non-refundable
  4. Paid in full in advance of ordering – your method of payment will be charged at time of order
  5. Timing of arrival will be determined by the manufacturer’s delivery schedule to Gibby’s. (Approx. 30-45 Days) In the event a product takes longer than 45 days, Gibbys will contact you and offer alternative solutions

Back-Order Items

Some items on our website are listed as “Back-Order”. These are items that we currently do not have stock of but the product can be or have been ordered. When you place your order on our website, we will in turn order the product from the manufacturer. Shipping times may vary depending on manufacturer shipping dates.


At Gibbys, we have one of the widest ranges of Home Electronics Bundles. In most cases, we have stock of all of the items in each bundle. If we do not have stock of all items in the bundle, you will see this note in the listing on our website; “Order Now – Limited Quantities – Items may ship separately – Call to Inquire”. This means that we have some of the items in stock and we will ship those items to you immediately. The other items that we do not have stock of will be shipped to you upon arrival from the manufacturer. If you would like to confirm which items are out of stock prior to placing your order, please call us toll free at 1-866-696-7189 or use our chat service.

Shipping charges are an estimate only during the checkout process. This is due to the extreme cost of shipping within Canada and the inability to accurately estimate every postal code online and every size of every item within Canada. Therefore, we offer an estimate for shipping to most major cities within Canada. (With the majority of postal code exceptions listed below) The shipment of orders to certain remote locations, containing but not limited to postal codes starting with the following: A0A-A9Z, B0A-B9Z, C0A-C9Z, E0A-E9Z, G0B-G0L, G0T-G0W, G3L-G4Z, J0M-J0M, J9E-J9E, J9K-J9Z, T0A-T0B, T0E-T1X, T6W-T7W, T8P-T8Z, T9G-T9Z, V0A-V0L, V0N-V1L, V1N-V2V, V3G-V3G, V8A-V8K, V9G-V9Z, X0A – X9Z, Y0A – Y9Z may have additional costs associated with the shipments.

If the charges total more than the shipping estimate*, we will contact you to approve these additional shipping charges.