What is B-Stock?

Certified B-Stock Box Items can include refurbished and discontinued items. These items are previously opened but fully functional and tested to factory standards. A few items may have slight scratches or imperfections on the sides, most have barely been used and work as intended. You will see “B-Stock” at the end of the product title to indicate this is a refurbished product. These products are “like new” and come with original accessories unless otherwise provided in the notes. Generally, these models come with a 1 year warranty unless otherwise noted. B-Stock products also come with a 30 day over the counter exchange. “B Stock” items can be called many names such as: “Refurbished”, “Refurb”, “Recertified”, “Returned”.

What’s the Condition of B-Stock Items?

The condition of B-Stock items can vary, in most cases these are in almost new condition, with no signs of wear or use. B-Stock  typically include customer returns, refurbished or recertified products. It’s important to thoroughly read the product description and notes provided before making a purchase. If the product has any cosmetic damage or missing accessories, it will be indicated to you in the notes.

What Kind of Warranty Comes with B-Stock Items?

B-Stock items generally come with a 1 year manufacturer’s warranty. If you have any questions regarding the warranty on these products, please contact our team through the chat or call us at 289-275-1050 or toll-free at 1-866-696-7189.

Can I Still Purchase an Extended Warranty for B-Stock Items?

Gibbys Electronic Supermarket does not offer extended warranties on B-Stock or Refurbished products. However, our refurbished items generally come with a 1 year manufacturer’s warranty. These warranties provide similar coverage as a brand new product.

Can B-Stock Items be Returned or Exchanged?

The quality of our products and your happiness are our top priorities. You may exchange eligible items in the condition and packaging you received it in within 30 days of placing your order.

What Kind of Discounts Can Be Expected on B-Stock Items?

The discounts on B-Stock items can vary depending on the product and its condition. Typically, you can expect to find significant discounts compared to the original retail price. The exact discount can vary, ranging from 20% to 50% off the original retail price. In some cases, it may be higher or lower than this range. It’s important to keep in mind that while B-Stock items offer discounted prices, they may not include certain features like original packaging, please carefully review the item descriptions and terms of sale to make an informed purchasing decision.

How Can You Be Sure That the B-Stock Item is Authentic?

We are an authorized dealer for all the brands found on our website. This means we have direct access to the manufacturer’s support and warranty services, ensuring that our customers receive the best possible after-sales support. You can count on us to provide high-quality products and services, and to stand behind everything we sell.

Are All Parts and Accessories Included with B-Stock items?

In most cases, refurbished items include all of the original parts and accessories. However, there may be cases where a part or accessory is missing or has been replaced, this will be noted to you on the product page. It’s important to check the product description notes or contact one of our sales experts to determine what’s included with the item before purchasing.

Is It Safe To Buy B-Stock Items?

Yes, it’s completely safe to buy refurbished products. All items are tested to ensure they are in working condition and all accessories are accounted for before selling them.

What’s the Difference Between Refurbished (B-Stock) and Open Box Items?

Refurbished and Open box items are both products that have been previously owned. Open box items are products that have been opened, barely used and are still considered new. Refurbished items have been repaired or restored to like-new condition after being returned or used. While open box items come with a full manufacturer’s warranty, B-stock products sometimes have a different warranty policy. For more information on our B-Stock Warranties, click here.

Can I Request Additional Information About the Refurbished Item Before Purchasing It?

Absolutely! If you have any questions regarding these products, please contact our team through the chat or call us at 289-275-1050 or toll-free at 1-866-696-7189.